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Policies

It is our policy to respect your privacy regarding any information we may collect while operating our website.

Rooted Collections is working with Printful to make sure that every ordered product is created just for you. Printful is an online drop shipping and custom print on demand company that prints and ships orders to customers as purchased. Because they are custom made, please note and remember that all sales are final (unless product is damaged or there is a print error) as returned goods cannot be resold and end up getting donated.

Before placing an order, please check and double check all selected information about the product, it is the customer’s responsibility to verify and determine full ability to receive the products. Correct customer’s address and post code/zip code, user’s up-to-date telephone number and e-mail address are absolutely necessary to ensure successful delivery of products.

All information asked on the checkout page must be filled in precisely and accurately. Printful will not be responsible for missed delivery because of a wrong delivery address or an inappropriate phone number. If for any reason you need to change the delivery address, please notify Rooted Collections (info@rootedcollections.com) within 48 hours/2 days so we can work with Printful to make the changes as soon as we can.